1. Introduction
Welcome to Artessa Hometech ("we", "our", "us"). We are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. Artessa Hometech is operated by Richa Shrivastava, based at H.No. C-108, Vidya Nagar, Hoshangabad Road, Bhopal - 462026, Madhya Pradesh, India.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and city when you fill out our consultation or quote request forms.
- Project Details: Property type, budget range, design preferences, and project requirements shared during consultations.
- Usage Data: Pages visited, time spent on site, browser type, device information, and IP address collected automatically.
- Communication Data: Messages sent via WhatsApp, phone calls, or email correspondence.
3. How We Use Your Information
- To respond to your inquiries and provide design consultation services.
- To prepare project proposals, quotations, and design presentations.
- To communicate updates about your ongoing projects.
- To send promotional content and design tips (only with your consent).
- To improve our website experience and services.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share limited information with trusted partners such as architects, contractors, or material suppliers only as necessary to execute your project, and only with your prior knowledge.
5. Data Security
We implement reasonable security measures to protect your personal data. However, no method of electronic transmission or storage is 100% secure. We encourage you to avoid sharing sensitive financial information through our website forms.
6. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain website functionality.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., Instagram, WhatsApp). We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies.
8. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal information.
- Opt out of marketing communications at any time.
- Withdraw consent for data processing where applicable.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Artessa Hometech
Richa Shrivastava
H.No. C-108, Vidya Nagar, Hoshangabad Road, Bhopal - 462026
Phone: +91 73896 75219
Instagram: @artessahometech_by_richa